Delivery

Gifting

If you are looking to gift a special bottle to a friend, loved one or colleague, please get in touch and we can help arrange swift delivery through one of the below options.

Standard Delivery (Mainland UK)

Shrine to the Vine offers free nationwide delivery to most of the mainland UK on orders over £200. For orders under £200, we charge £9.95 per address.

We aim for orders placed before 2pm on Monday-Friday to be collected by courier on the same day. Orders are despatched via DPD on a next-day service where possible, but please note that deliveries can take up to 3 working days. Orders placed after 2pm or on a weekend/bank holiday are processed on the next working day.

DPD will contact you with a one-hour delivery window by text or email, which can be tracked on a real-time map. If required, your order can be rescheduled, delivered to a neighbour, or left in a specified safe place.

You can find DPD's terms and conditions of carriage here.

Delivery Outside Mainland UK

Delivery outside of the mainland UK can take longer and costs more:

Area Charge Free Delivery
Isle of Wight
£22.95
£300+
Scottish Highlands
£16.95
£250+
Scottish Offshore
£28.95
£400+
Northern Ireland
£21.95
£300+
Channel Islands & Isle of Man Please enquire Please enquire

Same-day Delivery (central London)

Shrine to the Vine offers same-day delivery to most of the central London area (WC1 / WC2 / W1 / SW1 / SE1 / EC1 / EC2 / EC3 / EC4 / N1 / NW1 / E1 / NC1) for £29.95. Same-day delivery is available between 10am-6pm, Monday-Friday via Absolutely Courier. Deliveries are usually made within 2 hours where possible. Please get in touch with us on 0207 183 4380 or via shop@shrinetothevine.co.uk for same-day deliveries outside of the above locations.

You can find Absolutely Courier's terms and conditions of carriage here.

Signatures & proof of age

All deliveries require a signature. Deliveries asked to be left without a signature are at the customer’s risk. We refuse to sell or deliver alcohol to anyone who is, or appears to be, under the age of 18. By placing an order with us you confirm that you are at least 18 years of age and we and our couriers reserve the right to ask for a form of ID or to not deliver the goods if unsure about the recipient’s age.

Collection

Orders can be collected from Shrine to the Vine, 48 Lamb’s Conduit St, during our opening hours (10am-8pm, Monday-Saturday). We will email you once your order is ready for collection, which is usually the same day.

Damaged or missing orders

Please get in touch with us as soon as possible on 0207 183 4380 or via shop@shrinetothevine.co.uk if there are any discrepancies or problems with your order. 

Returns

We're happy to take back any bottles that are still in perfect condition up to 30 days from delivery. Please get in touch with us via shop@shrinetothevine.co.uk to start the returns process. All charges (minus the original delivery cost) will be refunded upon our receipt of the goods in their original condition of sale. The cost of returning the order is at your expense. Risk remains with the buyer until the wines are delivered to Shrine to the Vine. 

Corked or out of condition bottles

If you suspect a wine is out of condition, reseal the bottle and contact us within 24 hours via shop@shrinetothevine.co.uk. We may need to arrange collection of any suspected out of condition bottles for analysis. Faulty wines will be refunded, credited or replaced, subject to availability. Please note that we can only offer refunds, credit or replacements up to six months from the original purchase date, providing the bottles have been properly stored. 

With respect to older wines we will make reasonable efforts to verify the provenance of such wines but we cannot guarantee the authenticity or quality of the wine in the bottle. Older products may age and mature in different ways which may not be to all tastes, and some wines may deteriorate in quality. Unfortunately we are unable to replace mature wine over 10 years of age and these wines are ‘sold as seen'.

Keeling Andrew & Co t/a Shrine to the Vine is registered in England 10377019 VAT GB268738059